• MONDAY - FRIDAY: 5:00 AM - 22:00 PM
  • 7598325000,8807646668,7898385000

RESERVATION POLICY


Reservation Policy

  • Check-In time is 12 noon and Check-Out Time is 10 a.m.
  • If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same.
  • Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
  • Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.
  • Please carry a valid government issued photo identity and address proof with you for Check-In Procedure. PAN Card is not accepted as a valid Identity Card.
  • The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
  • We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
  • We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared seperately.
  • Breakfast timings are 7:30 – 10:30 am henceforth all requests will be chargeable.

Cancellation Policy

  • Cancellations made 30 or more days before check in date will be free.
  • Cancellations made more than 20 days in advance but less than 30 days will incur a cancellation charge of 50%.
  • No shows and cancellations made 0 to 20 days in advance will incur 100% charge of the booking.
  • In case of a full refund on cancellation, there will be a deduction of approximately 10% as payment processing charges.

Note : Above are the cancellation rules but we will put our best possible efforts towaive/minimize the cancellation charges.

Ammendment Policy

  • Amendments will be treated as cancellation.
  • Any refund will take at least 15 days to process.